CHC52021 Diploma of Community Services
This qualification reflects the roles of community services and case management workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers usually work autonomously under broad directions from senior management, provide direct support to individuals or groups and may be responsible: for the supervision of other workers and volunteers; case management; program coordination or the development of new business opportunities.
Employment Opportunities
- Assistant Community Services Worker
- Assistant Community Worker
- Care Team Leader
- Case Coordinator
- Community Access Coordinator
- Community Care Manager
- Community Program Coordinator
- Community Recreation Coordinator
- Community Services Coordinator
- Community Work Coordinator
- Community Worker
- Coordinator of Volunteer Work
- Disability Team Leader
- Support Facilitator
- Team Leader
Qualification information
To successfully complete this qualification students must complete the 20 units of competency:
Core units
- CHCCCS004 Assess co-existing needs.
- CHCCCS007 Develop and implement service programs
- CHCCCS019 Recognise and respond to crisis situations.
- CHCCSM013 Facilitate and review case management.
- CHCDEV005 Analyse impacts of sociological factors on clients in community work and services.
- CHCDFV001 Recognise and respond appropriately to domestic and family violence.
- CHCDIV001 Work with diverse people.
- CHCDIV002 Promote Aboriginal and/or Torres strait Islander cultural safety.
- CHCLEG003 Manage legal and ethical compliance.
- CHCMGT005 Facilitate workplace debriefing and support processes.
- CHCPRP003 Reflect on and improve own professional practice.
- HLTWHS003 Maintain work health and safety.
Elective Units
- CHCCCS009 Facilitate responsible behaviour.
- CHCCOM003 Develop workplace communication strategies.
- CHCCSM015 Undertake case management in a child protection framework.
- CHCDIS015 Develop and provide person-centred service responses.
- CHCDIS017 Facilitate community participation and social inclusion.
- CHCGRP002 Plan and conduct group activities.
- CHCMGT006 Coordinate client directed services.
- CHCPRP001 Develop and maintain networks and collaborative partnerships.
Work placement
Student must complete a mandatory 200 hours of work placement.
Course requirements and recommendations
Requirements:
- National police check (must cover working with vulnerable people)
Students must also be able to:
- Comprehend and communicate in English.
- Complete assessments in English.
- Complete manual tasks including bending, pushing, pulling, lifting, reaching.
Highly recommended
- Current influenza vaccination
- COVID-19 vaccination
Study options
- At home paper-based study.
- Online – learn.hanmac.qld.edu.au
Course duration
- 12 months.*
*This qualification can be completed earlier then the above timeframes. Early completion depends on credit transfers, satisfactory completion of all assessments and the completion of all work placement requirements.
Start date
- At home and online study options. – Enrolling now. Contact us to enroll today.
Course fees
- Unfunded – $4784
- Funded (Higher Level Skills) – $560 non concessional / $480 concessional
Other costs
- National police check (if completed through HANMAC) $56.15
- Student polo shirt – $38 per shirt
Funding option
The Higher Level Skills program, funded by the Queensland Government, may be available for Queensland based students enrolling into this qualification. Eligibility criteria applies. For further information on the Higher Level Skills program including the eligibility criteria and the Queensland Governments Higher Level Skills fact sheet click here
Enrolling students must be existing workers in the Community Services and Health industry, which includes parents and unpaid carers of NDIS participants, to access funding.
Register your interest in this course
To register your interest in this course complete the Expression of Interest form and return it to HANMAC in person or via [email protected]
How to enroll
To begin the enrolment process:
- Drop into our office and collect the enrolment forms, or
- Contact us and we will organise for the documents to be sent to you.